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our frequently asked questions
Where do you ship to?
We currently ship throughout Canada and United States via Canada Post.
How can I track my order or shipment?
Once you place an order with us you will receive an email confirming the order has been received. As soon as the order ships out, you will receive a second email with your tracking information.
Where can I find the products you offer?
Our products are available online on our website, or you can visit our clinic in Vaughan, Ontario.
What brands do you offer?
Please view our website Brands section to learn what brands we carry online and in-store.
Do you offer returns or refunds?
Please contact us with your order information should you receive a damaged item or for any other issues with your order, and we can discuss further.
Returns and refunds are only acceptable for orders within 60 days of purchase and sealed products. If the products are open or used we will not be able to accept a return or process a refund.